Terms and service

Terms of Service

Last Updated: October 22, 2026

Welcome to BYWOODI.

These Terms of Service ("Terms") govern your use of shopbywoodi.store (the "Site") and your purchase of products from BYWOODI.

By accessing our Site, placing an order, or using any of our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.

1. Online Store Terms

By using this Site, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian where required.

You may not use our products, Site, or services for any illegal or unauthorized purpose.

You must not transmit viruses, malicious code, or otherwise attempt to interfere with the operation or security of the Site.

We reserve the right to refuse service where permitted by applicable law.

2. Products and Product Information

We make reasonable efforts to display and describe our products as accurately as possible.

However, product colors and appearance may vary slightly depending on your device, screen settings, lighting, natural material variations, and manufacturing differences.

Certain BYWOODI products may contain natural materials such as wood. Natural variations in grain, texture, pattern, shade, and appearance are normal and may make each product slightly different.

Such natural variations are not necessarily considered defects.

We reserve the right to modify product descriptions, specifications, pricing, availability, and other information at any time.

3. Orders

By placing an order through our Site, you are making an offer to purchase the selected products.

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases involving:

Suspected fraud
Pricing or listing errors
Product availability issues
Payment issues
Incorrect customer or shipping information
Suspected unauthorized resale
Technical errors

If we cancel an order after payment has been successfully processed, we will issue an appropriate refund to the original payment method.

4. Pricing and Payment

All prices displayed on the Site are shown in the currency indicated at checkout.

Prices, promotions, discounts, and offers may change at any time without prior notice.

The price charged for an order will generally be the price displayed at the time the order is submitted, subject to correction of obvious pricing or technical errors where permitted by law.

You agree to provide current, complete, and accurate billing and payment information when making a purchase.

Payments are processed through third-party payment providers. BYWOODI does not generally store complete credit or debit card details.

5. Shipping and Delivery

Orders are subject to our Shipping Policy.

Estimated delivery dates and shipping times are estimates and are not guaranteed.

Shipping delays may occur due to carriers, weather conditions, customs, holidays, high shipping volumes, incorrect address information, or circumstances outside of our reasonable control.

Customers are responsible for providing accurate and complete shipping information.

For additional information, please review our Shipping Policy.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Eligible return requests must be submitted within the applicable return period stated in that policy.

Customers must contact our customer support team before sending a return. Our team will provide the appropriate return instructions and return address.

Please review our Return & Refund Policy before initiating a return.

7. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible at:

SUPPORT@BYWOODISTORE.COM

We will make reasonable efforts to assist you, but we cannot guarantee that an order can be modified or canceled after it has entered processing or has been shipped.

8. Promotions and Discount Codes

From time to time, BYWOODI may offer promotional codes, discounts, special offers, or other promotions.

Unless otherwise stated:

Promotional codes cannot be combined
Promotions have no cash value
Discounts may be subject to eligibility requirements
Promotions may be limited to certain products or time periods
Promotional offers may be modified or discontinued where permitted by law

We reserve the right to reject the use of promotional codes in cases of suspected misuse, fraud, or violation of promotional terms.

9. Intellectual Property

All content available through the Site, including but not limited to:

Brand names
Logos
Product photography
Videos
Graphics
Website design
Product descriptions
Written content
Advertising materials

is owned by, licensed to, or otherwise lawfully used by BYWOODI and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, sell, modify, publish, or commercially exploit our content without prior written permission, except where permitted by law.

10. Reviews and User Content

If you submit a review, photograph, comment, testimonial, feedback, or other content to us, you represent that you have the right to provide that content.

You agree not to submit content that is unlawful, fraudulent, defamatory, abusive, infringing, or otherwise violates the rights of another person.

To the extent permitted by applicable law, when you voluntarily submit content for publication or promotional use, you grant BYWOODI a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content in connection with our business and marketing.

11. Third-Party Services

Our Site may use or provide access to services operated by third parties, including payment processors, shipping providers, analytics providers, advertising platforms, and Shopify.

We are not responsible for the independent practices, content, availability, or policies of third-party services.

Your use of certain third-party services may also be subject to their own terms and policies.

12. Prohibited Uses

You may not use the Site:

For unlawful or fraudulent purposes
To violate applicable laws or regulations
To infringe intellectual property rights
To submit false or misleading information
To transmit malware or harmful code
To collect information about other users without authorization
To interfere with the security or functionality of the Site
To attempt unauthorized access to our systems
To engage in fraudulent purchases, payment disputes, or chargebacks

We reserve the right to restrict or terminate access to the Site where we reasonably believe these Terms have been violated.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Site and its content are provided on an "as available" and "as is" basis.

We do not guarantee that the Site will always be uninterrupted, error-free, secure, or available.

Nothing in these Terms excludes any warranty, guarantee, or consumer right that cannot legally be excluded under applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, BYWOODI and its owners, employees, affiliates, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of our products.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless BYWOODI and its affiliates, owners, employees, contractors, and service providers from claims, liabilities, damages, and reasonable expenses resulting from your unlawful use of the Site or material violation of these Terms.

16. Privacy

Your submission and use of personal information through our Site is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and disclose personal information.

17. Errors and Inaccuracies

Occasionally, information on our Site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct such errors and update information where permitted by applicable law.

If an error materially affects an order you have already placed, we will take appropriate steps consistent with applicable law.

18. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, services, Site, or legal requirements.

The latest version will be posted on this page with an updated "Last Updated" date.

Your continued use of the Site after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

20. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies posted on our Site, constitute the agreement between you and BYWOODI regarding your use of our Site and services, subject to applicable law.